Installation - Care & Maintenance Guide

Detailed Step‑by‑Step Installation Overview

Surface Prep: Ensure substrate is level, clean, and structurally sound. Concrete or cement board should be primed and dry.
Layout Planning: Dry-lay tiles to confirm pattern, grout spacing, and layout symmetry—especially for feature projects.
Thin-Set Application: Use modified thin-set mortar suitable for stone or porcelain tiles; back-butter each tile for stronger adhesion.
Grouting: When mortar reaches thumbprint hardness, apply a quality grout, then seal grout lines once cured.
Sealing: Immediately after grout sets, seal natural stone with manufacturer-recommended penetrating sealer. Porcelain tiles may require edge sealing only.

Pro Maintenance Tips

Re‑seal natural stone annually; porcelain tile usually requires no sealer beyond grout.
Use pH-neutral cleaners and rinse thoroughly—avoid bleach, vinegar, or acid cleaners.
For textured or ridged tiles, use a soft-bristle brush to clean without wearing finish.
Protect high-traffic floors with felt pads under furnishings.

Troubleshooting Checklist

Grout discoloration: Apply a grout-cleaning solution (chitosan-based) and reseal once dry.
Efflorescence (white powder): Wipe with a stone-safe efflorescence remover and improve drainage or moisture barriers.
Loose or hollow tiles after curing: Cut grout line, remove loose tile, reapply thin-set, and grout anew.

How to Extend Your Tile’s Life

Even the best tiles have a lifespan—proper installation and care provide longevity. Here’s what to do:

Services areas with stone-intensive use (like bathrooms) every 12–18 months.
Perform spot-treatments immediately after spills—especially oil or dye-based substances.
Replace cracked tiles promptly to avoid moisture intrusion beneath the surface.
Schedule annual inspections for commercial projects to catch issues early.

Need On‑Site or Project Support?

Download detailed installation spec sheets, request a sample kit, or contact our trade team to schedule a site visit or consultation.