Start with your measured area, then add an overage allowance for cuts, breakage, and future repairs: 10% for straight-lay installs, 15% for diagonal layouts, and 15–20% for patterns like herringbone/chevron, checkerboard, or rooms with lots of angles.

Measure length × width (in feet) to get total sq ft, then divide by the coverage per box listed on the product page. Round up to a full box, then add your overage (usually 10–15%).

Coverage varies by product and format. The exact sq ft per box is listed on each product page in the Specs/Coverage area (or near Add to Cart). If you send us your product link and total sq ft, we can help you convert it into boxes.

Piece count depends on tile size and packaging. You’ll find the exact pieces per box on the product page in the Specs/Coverage area. For mosaics, coverage is often shown by sheet and sq ft per sheet/box. For trims, packaging may be listed in pieces or linear feet.

Yes. Natural stone (marble, travertine, limestone, onyx) will vary in shade, veining, and movement—this is part of its character. For the most consistent blend, order your full quantity at the same time and dry-lay from multiple boxes during installation.

Yes. Many natural stones—especially travertine—can include pits and voids that are commonly factory-filled. Over time, some fill may loosen depending on use and maintenance, and touch-up filling can be part of normal upkeep.

Yes. Authentic Zellige is handmade, so variation in glaze movement, surface texture, edges, thickness, and flatness is expected. If you prefer a perfectly uniform surface, porcelain or machine-made ceramic may be a better fit.

Natural stone should be sealed with a penetrating (impregnating) sealer to help reduce absorption and simplify maintenance. Porcelain and ceramic typically do not require sealing, though some installers choose to seal grout lines. Sealer type and reapplication schedule depends on material, finish, and location—follow installer guidance and sealer manufacturer instructions.

Sealing depends on the application and installer preference. In many cases—especially wet areas (showers), high-splash backsplashes, or heavy-use zones—sealing may be recommended to simplify maintenance. Always follow installer guidance and sealer manufacturer instructions.

Use a dust mop or soft vacuum regularly, clean with a pH-neutral stone cleaner, and avoid acidic products (like vinegar). Marble can etch from acids; sealing helps reduce absorption but doesn’t prevent etching. Follow installer care guidance for your specific finish and location.

It depends on the tile’s finish, size, and intended rating. In general, shower floors perform best with smaller tiles and mosaics that create more grout lines for traction and follow slope-to-drain more easily. Check the product specs and recommended applications on the product page, or contact us with the product link for guidance.

Porcelain is often the easiest choice for wet areas due to low absorption and simple maintenance. Many ceramic wall tiles also work great for shower walls and backsplashes. Natural stone can be used in wet areas, but it requires proper waterproofing, sealing, and maintenance.

Polished marble can be used on bathroom floors, but it may feel more slippery when wet and can show etching/dulling over time. If traction and easy maintenance are priorities, honed marble is often a better choice. Consider bath mats in wet zones and use pH-neutral cleaners.

Often yes—if the wall substrate and installation method can support the tile’s weight. Always follow installer guidance and verify suitability for your wall system. Wall-only tiles are not always floor-rated, so check product specs when using wall tile on floors.

Polished stone is glossy and reflective; honed stone is matte/satin with a softer look. Honed finishes are often preferred for floors where traction is a priority, while polished finishes are popular for walls and lower-traffic areas. Outdoor suitability depends on climate and the specific material—ask us if you’re planning an exterior installation.

Yes, with proper waterproofing and sealing. For wet floors, many customers prefer honed finishes for a more forgiving, lower-gloss surface. For shower floors specifically, smaller formats or mosaics are usually the safest choice—contact us with your plan for guidance.

Most checkerboard installations are field-set using two coordinating tile colors. Pre-mounted options may be available for certain sizes or mosaic formats—ask our team.

Common choices are 4×4, 6×6, 8×8, or 12×12. Larger rooms can handle bigger tiles, while smaller baths often look balanced with 4×4–8×8. If you share your room size and layout, we can help you pick a size that feels proportionate.

Use a quality wet saw with a fine diamond blade, cut slowly, and use nippers or a rubbing stone for small adjustments. Many installers also make a test cut first to dial in blade choice and technique for the specific glaze.

Light neutrals create a more seamless look, while darker grout emphasizes pattern and contrast. Always do a small test board first. Your installer can recommend sanded vs. unsanded grout based on joint width and finish.

Large-format tiles require a very flat substrate, the right trowel coverage, and careful leveling. They can deliver a sleek look with fewer grout lines, but installation quality matters more. For heavy stone formats, two-person handling is often recommended.

Classic 50% offset is timeless, while 33% offset can help reduce lippage on longer tiles. Stacked layouts feel clean and modern. For longer subway formats, many installers prefer a 33% offset for a flatter finished surface.

We ship throughout the United States (excluding Hawaii and Alaska). For full details, see our Shipping & Return Policy.

Most in-stock orders ship fast—typically 2–3 business days via UPS or FedEx Ground (contiguous U.S. only). Processing time can vary during high-volume periods or for large/heavy orders requiring additional packing.

Yes. We offer Free Shipping on orders $5,000+ (automatic at checkout when your cart qualifies), and Free Local Delivery on orders over $1,999 within 40 miles of ZIP 92620 (when eligible, it will appear at checkout). See details in our Shipping & Return Policy.

Samples are not refundable. However, your sample cost is credited toward a full order placed within 60 days of the sample purchase. See our Sample Order page for details.

Free-of-charge cancellations are accepted within 24 hours of placing the order. Once a shipment has left the warehouse, cancellations are not possible. Full terms are in our Shipping & Return Policy.

Returns for exchange or refund are accepted within 30 calendar days after delivery, provided the return request is made within 7 calendar days of delivery, items are new/unused, and packaging is in original condition. An RMA is required. Partial returns are not accepted. See full details in our Shipping & Return Policy.

Please inspect your delivery promptly. If you receive damaged or missing items, contact us immediately and no later than 7 days after delivery. Claims made after 7 days (including “received but not opened”) are not accepted, and no claims are accepted after installation. See full details in our Shipping & Return Policy.