Start with your measured area, then add an overage allowance for cuts, breakage, layout adjustments, and future repairs. We generally recommend 10% overage for straight-lay installations, 15% for diagonal layouts, and 15–20% for herringbone, chevron, checkerboard, border layouts, or rooms with many corners and angles.

Measure the length and width of the area in feet, then multiply length × width to get your total square footage. Divide that number by the coverage per box listed on the product page, round up to the next full box, and then add the appropriate overage for your layout.

Coverage varies by material, format, thickness, and packaging. The exact square feet per box is listed on each product page in the specifications, coverage, or product information area. If you send us your product link and total project square footage, we can help you estimate the correct quantity.

Piece count depends on tile size and packaging. Field tile is usually listed by pieces per box and square feet per box. Mosaics are often listed by sheet and square feet per sheet or box. Trims, liners, moldings, and baseboards may be listed by piece or linear foot.

Yes. Natural stone, including marble, travertine, limestone, and onyx, can vary in shade, veining, fossil markings, mineral movement, and surface texture. This is part of the character of genuine stone. For the most balanced installation, order the full quantity at one time and dry-lay pieces from multiple boxes before installation.

Yes. Many natural stones, especially travertine, can include pits, voids, dry seams, and filled areas. These characteristics are common in the material. Depending on use, maintenance, and installation conditions, some fill may loosen over time and touch-up filling may be part of normal care.

Yes. Authentic Moroccan Zellige is handmade, so variation in glaze movement, surface texture, edges, thickness, flatness, and color is expected. These irregularities create the handcrafted look. If you prefer a perfectly flat and uniform surface, porcelain or machine-made ceramic may be a better choice.

Natural stone should be sealed with a penetrating or impregnating sealer to help reduce absorption and simplify maintenance. Porcelain and ceramic typically do not require sealing, although some installers choose to seal grout lines. Sealer type and reapplication schedule depend on the material, finish, location, and use. Always follow installer guidance and the sealer manufacturer’s instructions.

Sealing Zellige depends on the application, grout choice, glaze, and installer preference. In wet areas, high-splash backsplashes, showers, or heavy-use zones, sealing may be recommended to simplify maintenance. Always follow your installer’s guidance and the sealer manufacturer’s instructions.

Use a dust mop or soft vacuum regularly, clean with a pH-neutral stone cleaner, and avoid acidic cleaners such as vinegar. Marble can etch from acids. Sealing helps reduce absorption but does not prevent etching. Use mats in wet areas and follow installer care guidance for your specific marble finish and location.

It depends on the tile’s finish, size, material, and intended application. Shower floors usually perform best with smaller tiles or mosaics because additional grout lines help with traction and make it easier to follow the slope to the drain. Check the product specifications and recommended applications, or contact us with the product link before ordering.

Porcelain tile is often the easiest choice for wet areas because of its low absorption and simple maintenance. Many ceramic wall tiles work well for shower walls and backsplashes. Natural stone can also be used in wet areas, but it requires proper waterproofing, sealing, installation, and maintenance.

Polished marble can be used on bathroom floors, but it may feel more slippery when wet and can show etching or dulling over time. If traction and easier maintenance are priorities, honed marble is often a better choice. Use bath mats in wet zones and clean only with pH-neutral stone-safe products.

Often yes, as long as the wall substrate, setting materials, and installation method can support the tile’s weight. Heavy stone or large-format tile requires proper preparation. Wall-only tiles are not always floor-rated, so always check the product specifications before using a wall tile on a floor.

Polished stone has a glossy, reflective surface. Honed stone has a matte or satin appearance with a softer look. Honed finishes are often preferred for floors where traction is a priority, while polished finishes are popular for walls, feature areas, and lower-traffic applications. Exterior suitability depends on the material, finish, climate, and installation conditions.

Yes, checkerboard marble can be used in bathrooms with proper waterproofing, sealing, installation, and maintenance. For wet floors, many customers prefer honed marble because it has a softer, lower-gloss surface. For shower floors specifically, smaller formats or mosaics are usually a better choice than large field tiles.

Most checkerboard installations are field-set using two coordinating tile colors. Pre-mounted checkerboard options may be available for certain mosaics, sizes, or custom projects. Contact our team if you need a specific pre-mounted checkerboard format.

Common checkerboard sizes include 4×4, 6×6, 8×8, and 12×12. Larger rooms can usually handle larger tiles, while smaller bathrooms, powder rooms, and entries often look balanced with 4×4 to 8×8 formats. If you share your room size and layout, we can help you choose a proportion that feels right.

Use a quality wet saw with a fine diamond blade, cut slowly, and use tile nippers or a rubbing stone for small adjustments. Many installers make test cuts first to confirm the best blade, speed, and technique for the specific glaze and tile thickness.

Light neutral grout creates a softer, more seamless look, while darker grout emphasizes pattern, contrast, and tile shape. Always make a small test board before final installation. Your installer can also recommend sanded or unsanded grout based on joint width, finish, and material.

Large-format tiles require a very flat substrate, correct trowel coverage, proper mortar selection, and careful leveling. They create a sleek look with fewer grout lines, but installation quality is especially important. Heavy stone formats may require two-person handling.

Classic 50% offset is timeless, while 33% offset can help reduce lippage on longer tile formats. Stacked layouts feel clean and modern. For longer subway tiles, many installers prefer a 33% offset because it can create a flatter finished surface.

We ship throughout the contiguous United States, excluding Hawaii and Alaska. For complete details, please review our Shipping & Return Policy.

Most in-stock orders ship quickly, typically within 2–3 business days by UPS, FedEx Ground, or freight service depending on order size and weight. Processing time can vary during high-volume periods or for large, heavy, or palletized orders requiring additional packing.

Yes. We offer free shipping on qualifying orders over $5,000 when available at checkout. We may also offer free local delivery on eligible orders over $1,999 within 40 miles of ZIP 92620. For details and eligibility, please see our Shipping & Return Policy.

Samples are not refundable. However, sample costs may be credited toward a full order placed within 60 days of the sample purchase. See our Sample Order page for details.

Free-of-charge cancellations are accepted within 24 hours of placing the order. Once a shipment has left the warehouse, cancellations are not possible. Full terms are listed in our Shipping & Return Policy.

Returns for exchange or refund are accepted within 30 calendar days after delivery, provided the return request is made within 7 calendar days of delivery, items are new and unused, packaging is in original condition, and an RMA is approved. Partial returns are not accepted. Please see our Shipping & Return Policy for complete details.

Please inspect your delivery promptly. If items arrive damaged or missing, contact us immediately and no later than 7 days after delivery. Claims made after 7 days, including “received but not opened,” are not accepted. No claims are accepted after installation. Please review our Shipping & Return Policy for full claim instructions.